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Accessibility Policy

Introduction:

Wellness Walks is dedicated to ensuring that our website and business offerings are accessible to all individuals, including those with disabilities. This Accessibility Policy outlines our commitment to complying with English (UK) law regarding accessibility and the measures we take to achieve it.

Website Accessibility:

  1. Compliance: We aim to comply with the Equality Act 2010 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our website is accessible to the widest possible audience.
  2. Accessible Design: Our website is designed with accessibility in mind, featuring clear navigation, readable text, and adaptable layouts. We use appropriate colour contrasts and provide alternatives for non-text content to enhance accessibility.
  3. Assistive Technologies: We support the use of assistive technologies such as screen readers, speech recognition software, and keyboard navigation. Our website is tested regularly to ensure compatibility with a range of assistive devices and software.
  4. User Feedback: We welcome feedback from users regarding accessibility issues they encounter on our website. Users can contact us through the provided contact information to report any accessibility barriers or suggest improvements.

Business Offerings Accessibility:

  1. Accommodation of Needs: We understand that some of our wellness packages may involve strenuous exercise and rough terrain, which may pose challenges for individuals with disabilities. We are committed to accommodating the needs of all participants to ensure they can fully engage in our activities.
  2. Alternative Options: Where possible, we offer alternative options or modifications to our activities to make them accessible to individuals with disabilities. This may include providing accessible routes, offering seated or low-impact exercises, or adjusting the pace and intensity of activities.
  3. Open Communication: We encourage open communication with participants to discuss any accessibility requirements or concerns they may have. Our team is trained to address these needs sensitively and effectively to ensure everyone can participate comfortably and safely.
  4. Risk Assessment: We conduct thorough risk assessments of our activities to identify and address potential accessibility barriers. This includes considering the suitability of locations, equipment, and support personnel to ensure the safety and accessibility of our offerings.

Contact Information:

If you encounter any accessibility barriers on our website or have accessibility-related questions or concerns, please contact us at:

Email: accessibility@wellnesswalks.co.uk

Phone: +44 (0) 1234 567890

Address: Wellness Walks Ltd, 123 High Street, London, UK

Policy Updates:

This Accessibility Policy may be updated periodically to reflect changes in legislation, regulations, or business practices. Please refer to this page for the latest version of our Accessibility Policy.

Effective Date:

This Accessibility Policy is effective as of [Insert Effective Date] and will remain in effect unless superseded by a revised version.

Conclusion:

Wellness Walks is committed to promoting inclusivity and ensuring that our website and business offerings are accessible to all individuals, in compliance with English (UK) law. We strive to provide a positive experience for all users and participants, regardless of ability, and welcome feedback to help us improve our accessibility efforts.

This policy was last updated in March 2024